Personal customer contact · International connections
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Personal customer contact

When is your prospect list ready for the first conversation?

Illustration of preparation, personal business contact and collaboration
Leadhunter illustration

A list of business names is a starting point. Whether it is a sound basis for outreach depends on more than the number of entries. Ask why these particular businesses would want to speak with you.

Start with what suitable customers have in common

Look at customers for whom your offer is genuinely relevant. What do they share: type of organisation, activities, the question they faced and how decisions are made? This helps define a target group beyond a broad industry label.

Then check the person

A suitable business is not yet a suitable contact. Which role recognises the question you want to discuss? Who can explain whether it deserves attention? A job title is an indication, not a guarantee that you have found the right person. Test that assumption during the conversation.

Give a relevant reason to speak

Can you explain in ordinary language why you are making contact? Avoid an opening that mainly lists what you sell. Start with a situation or question this audience may recognise. Preparation does not mean you already know an individual business has a particular problem.

Use conversations to improve your selection

Not every conversation needs to produce an appointment. An honest answer can show that an assumption is wrong, another person is the right contact or the timing does not fit. Record that information and use it for the next selection. Outreach also becomes a way to understand your market.

Bring the right elements together

Leadhunter contacts prospective and existing customers on behalf of clients. The target market, commercial question and people involved belong together. Contact Susan to discuss whether your prospect list is a useful starting point.

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Susan and Anton, the owners of Leadhunter

Susan & Anton
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